Return and Refund Policies


  • Returns must take place within 30 days of original purchase, must be accompanied by the corresponding Hammond Farms sales receipt and take place at a location that regularly stocks the item being returned (please call ahead to confirm this!).
  • The following items are not eligible for return, refund or credit:
    • Bulk materials (soils, mulches, sands, gravels and ice melt products)
    • Special order items
    • Items with expiration dates
    • Closeout or discontinued items
  • Items that are eligible for return must be:
    • In new, unaltered, unused, clean and resalable condition.
    • Undamaged, except when a manufacturer’s warranty applies.
    • Complete, including intact packaging and any included accessory item (stakes, clips, etc.)
    • In the form in which it was sold (pair, layer, bundle, etc.)
    • Concrete products must be returned, stacked on pallets exactly as they were when purchased (please call to confirm this detail).
  • All natural stone products are subject to a 15% restocking fee.


  • Credit card sales must be refunded to the card used for the original purchase.
  • Cash returns under $50.00 will be refunded in cash when returned. Cash sale
    returns over $50.00 will be issued a check within five business days and may be
    picked up at our Dimondale location or mailed.
  • Returns of purchases paid by Check will be refunded by check fourteen days
    after the purchase date to ensure that the original check has cleared.
  • Store Credits can be issued for returns and may be redeemed at any Hammond
    Farms location.

Effective June 15, 2024